Contact The assembly
Phone:
Email:
Address:
Shop 4/166-170 Alexandra Parade, Alexandra Headland, QLD, 4572
Business Hours:
Mon: Closed
Tues: 9:00AM – 8:00PM
Wed: 9:00AM – 6:00PM
Thurs: 9:00AM – 8:00PM
Fri: 9:00AM – 6:00PM
Sat: 8:00AM – 12:00PM
Sun: Closed
SALON ETIQUETTE
CONFIRMING YOUR APPOINTMENT
All clients are sent an SMS in the lead-up to there appointment. In receipt of this, we ask that you confirm or cancel your appointment promptly by replying either Y - YES or N – NO. Alternatively, you’re welcome to phone or come by the salon to confirm.
YOUR APPOINTMENT TIME
At The Assembly, we ask that all clients arrive on time for their appointment to ensure the best possible outcomes for the service you’re booked for. If you are running more than 15 minutes late, your Assembly stylist may deem it necessary to reschedule your appointment, as this will impact the time they have to complete your service at the standard we aim to provide, as well as impacting the clients booked after you. This may incur a 50% cancellation fee of the service you were booked for.
CANCELLING YOUR APPOINTMENT
We ask that cancellations be made at least 24hrs in advance of your appointment and can be accepted by phone, SMS or by coming by the salon.
If you have confirmed your appointment (by any of the options above) and then do not arrive at the appointment time, The Assembly may deem it necessary to charge a 50% cancellation fee of the service you were booked for.
RESPONSIBILITY OF CHILDREN & PERSONAL BELONGINGS
For the safety & comfort of all salon guests, we ask that children be accompanied by an adult at all times, and for safety reasons, do not play on salon furniture or stairs.
Please also note that personal items are the responsibility of the client at all times.